If you call us within 2 hours of placing your order we will do our best to assist you.

If the collection is out of stock or the item is collected not designed especially for LEVANTINECRAFTS, then we might try to do a special order for you in different price and extra charges, but all of this will depend on the availability offered by the handicraftsman.

We do not provide a sizing chart in the meantime, we hope to do in the future, but we provide all the dimensions of the items accurately, so you can check it in the global sits or compare it with your size before you choose it.

Our payment gateway providers ( NETWORK) in Dubai offered to accept all kinds of cards and payment methods.

Call us or send an email to info @levantinecrafts.com, we will forward your case to our payment gateway provider to assist you.

You will receive notification on your email and you will see it on your account on our website.

If you want to send the product as a gift, and you want it to be covered and warped with a nice paper, you can add the warped paper to your order on the product page.

We receive phone calls and emails only in the case of special orders or the customized orders, we are there also to help you in case you faced any technical difficulty to place your order.

– An email will be sent to your Email address with the order details & link order.
– On Website: Click on My Account, then Orders, there you can see all the orders you have.

Our payment gateway providers ( NETWORK) in Dubai offered to accept all kinds of cards and payment methods.

Although we will do our best to satisfy our loyal customers with different kinds of promotions but the promotion code might not be valid for more than one order.

Add items to your cart and proceed through the checkout steps. When you reach the Payment Options page, copy/paste your code in the box Enter Promo or Gift Code. Codes are case sensitive and should not have spaces before or after them.

You will receive a refund of the same amount you paid for your order no matter if it was discounted by using promotion code or sale.

Click on My Account, then account details, there you can change your email address and password.

On click on Lost password link in the bottom of the pages, then enter your username or email address. You will receive a link to create a new password via email.

Under My Account section, you will find Addresses, there you can edit your Billing address and Shipping address.

Click on My Account, then Delete Account, confirm, done.

Once you register or join our newsletter, you will get notification via Email.

Click Unsubscribe at the bottom of the marketing email.

Yes. We ship with care through one of the best couriers in the UAE. International shipping is billed after the fact based on dimensions, value, weight, and destination. If you’d like a shipping quote in advance, please send an email to info @levantinecrafts.com, with the details of your intended order.

We commit to all customs requirements and cannot mark the package as a gift or falsify the value. Any taxes/duties/customs fees charged by your country are strictly your responsibility.

We Believe you purchase a handmade item and you appreciate that each piece is handcrafted and might have some differences that are part of the charm of handmade products.

If you’re having trouble accessing a certain webpage on your phone … Please check your username and password and make sure you have an active internet connection. … if you still having trouble accessing a certain webpage on your phone, please send an Email to support @levantinecrafts.com.

If you’re having trouble accessing a certain webpage on your phone … Please make sure you have an active internet connection. … if you still having trouble accessing a certain webpage on your phone, please send an Email to
support @levantinecrafts.com.

If you’re having trouble accessing a certain webpage on your phone … Please check your username and password and make sure you have an active internet connection. … if you still having trouble accessing a certain webpage on your phone, please send an Email to support @levantinecrafts.com.